On this page
This page is a draft. Highlighted details about our company are still being completed and the text will be reviewed before we take payments.
In short
- These companies help us run Galdrik. Each one gets only the data it needs for its job.
- The AI providers below are read live from the platform, so they always match the provider in use.
- Your WhatsApp Business account itself is between your business and Meta, under Meta's terms.
Companies that process data for us
| Company | What it does | Data it handles | Where | Source |
|---|---|---|---|---|
| Hetzner Online GmbHHetzner | Runs our servers and database. | All workspace data. | Data center in Helsinki, Finland (company in Germany) | Privacy policy (opens in a new tab) |
| Cloudflare, Inc.Cloudflare | Protects and speeds up the connection to Galdrik, and stores our encrypted database backups. | All traffic passes through it encrypted; backups are encrypted before they leave our server. | Global network; backups stored in the European Union | Privacy policy (opens in a new tab) |
| KOBARAN TEGUH SDN BHDWasapFlow (official Meta Tech Provider) | Connects your WhatsApp Business number to Galdrik and carries messages between WhatsApp and Galdrik. | Messages, files and the phone numbers and profile names of your customers. | Malaysia (servers in Malaysia, as stated by the provider) | Privacy policy (opens in a new tab) |
| Stripe, Inc.Stripe | Takes subscription payments, sends invoices and, where it applies, calculates sales tax. | Owner's e-mail, business name, workspace identifier, and the card and billing details you enter on its page. | United States | Privacy policy (opens in a new tab) |
| Plus Five Five, Inc.Resend | Sends Galdrik's e-mails (sign-in, invitations, alerts, billing notices). | Recipient e-mail and name, and the e-mail content; alerts about handed-over cases include a short summary and the customer's name or number. | United States | Privacy policy (opens in a new tab) |
AI providers
The company that writes the assistant's replies, and any company that takes over if it fails or checks replies before they are sent. This list is read from the platform itself.
Loading the current AI providers…
Tools your business can turn on
These providers receive data only if your business turns the tool on in Apps & tools.
| Company | What it does | Data it handles | Where | Source |
|---|---|---|---|---|
| Google LLCGoogle Address Validation | Checks an address when the assistant uses the address tool. | The address being checked. | United States | Privacy policy (opens in a new tab) |
| ZillapiProperty lookup; the provider does not publish its legal entity | Looks up public property details when the assistant uses the property tool. | The property address being looked up. | United States (database in Oregon, as stated by the provider) | Privacy policy (opens in a new tab) |
Custom tools that your business sets up send data to the address your business chooses; that provider is your business's choice, not ours.
WhatsApp (Meta)
Meta Platforms provides the WhatsApp Business Platform. Your WhatsApp Business account, its phone number and Meta's messaging fees are between your business and Meta under Meta's own terms; our WhatsApp connection provider above works with it as an official Meta Tech Provider.
Changes and questions
- Company names and locations were checked on each company's own website on October 12, 2026.
- When we add or replace a company that processes data for us, we update this page before it starts.
- Questions: [To be completed: E-mail for privacy requests]. See also our Privacy Policy.
Last updated October 13, 2026.